Contact Feed Viewer

If you need to reach Feed Viewer, this page has everything you need. Most messages are about something we published on RSS readers, curation, social feeds and newsletters, a correction or a follow up question, and those are the ones we turn around fastest.

Getting in touch

[email protected]

One inbox, watched by the people who write here. No queue number, no autoresponder, no bot that closes your message after a week.

Mistakes

Found a mistake? Name the page and the exact wording, and tell us what the truth is. Blunt is fine. How we log and mark a fix is written up in the editorial policy.

Response times

A working day or two is typical. Silence past a week almost always means the message never landed, so resend it before assuming you were brushed off.

Before you send it

The more specific your message, the faster the answer.

1. The question first. We read the first two lines properly and skim the rest, which is honest rather than rude.
2. The page address, if there is one. Describing an article is much slower than pasting its link.
3. What you saw and what you expected. Those two together solve most of what arrives in the inbox.

Who reads this

Messages are read by the same small group who write for Feed Viewer. There is no outsourced desk and no intern filtering the inbox before a decision maker sees it.

Press and partnerships

For anything commercial, write to the usual address and be concrete about what you are proposing. We are slow and selective here on purpose, and the editorial policy explains the terms up front.

Beyond what we can do

We cannot recover an account for you, act as a go between with a third party service, or give advice tailored to your personal circumstances. Feed Viewer publishes general information about RSS readers, curation, social feeds and newsletters, and the legal notice explains where that line sits.